Do not react when there is a conflict. Its important not to get carried away by emotions. The sense of identification with excessive attachment causes an intense emotional reactionThis gets subjectively expressed as indignation, hurt or helplessness.

Get into a witness mode, this will help you to be objective. Detach yourself mentally and become a neutral witness rather than an affected participant in the conflict. Be as dispassionate as possible and attempt to see the other person's point of view as well as your own.

Take a deep breath and exhale slowly before responding. Assert your point of view calmly and encourage the other party to remain calm too. Be open to opposing ideas with a view to finding the golden mean which would be mutually acceptable. If it's not possible to remain calm, then do not get into a heated conflict. A better alternative is to fix up an appointment for a future date and time to discuss the matter. Dialogue must be lucid and balance both the logic and emotions attached to the issue. A balanced dialogue will generate an understanding of the best solution and pave the way forward. This needs trust and integrity; state your case without any ambiguity and do not take anything for granted. A certain amount of compromise might be required on your part to resolve the conflict. This should not be viewed as an unnecessary sacrifice which will make you feel resentful later.

Sometimes it will not be possible to come to a resolution which is agreeable to both sides. Understand that it is possible for two people not to see eye to eye on a particular issue. Mature individuals can always agree to disagree.